Delete your Wyter account
You can request deletion of your Wyter account and associated personal data, even without installing the app.
Without the app
Email hallo@wyter.ch from your Wyter account’s email address with the subject “Delete my Wyter account”. We verify that the account belongs to you before processing deletion. Do not send passwords, sign-in codes or copies of identity documents.
In the app
Open Profile → Delete account and confirm your request.
What is deleted?
Contact and profile data no longer needed, listings and photos, favourites, messages and linked sign-in methods are removed. Sessions and AI connections are revoked. Local demo data is not part of your server account.
Open transactions and required records
You can request deletion with open orders. New transactions are blocked; existing orders, disputes and payouts are completed first. Other account data no longer needed is then deleted. Required accounting and dispute records are retained only for those purposes; accounting documents may need to be kept for up to ten years.
See the privacy policy for retention and backup details. Privacy policy